FAQ

Company details

Dynamic Bike Care BV

Address: Lulofsstraat 55 (Unit 25), 2521AL The Hague, Netherlands

Contact: info@dynamicbikecare.com or +31(0)850220362

Chamber of Commerce: 77626613

VAT: NL861070483B01

Payment methods

All our listed prices are including VAT.

Accepted Payment methods:

  • iDeal
  • PayPal
  • Credit card (Visa, Mastercard, American Express, Cartes Bancaires en CartaSi)
  • SOFORT Banking
  • Bankcontact

Order process

  1. Add the items in your cart.
  2. When finished shopping, check your cart and enter a valid e-mailaddress to proceed to check-out.
  3. In the check-out, fill in your address details, payment method and accept the terms and conditions.
  4. Your order is placed when the payment is completed. You’ll receive an order confirmation.
  5. The selected products will be shipped to the entered address.

Complaints

At Dynamic, we highly value the customer experience. If you have complaints about our products or service, please contact us by sending an e-mail to info@dynamicbikecare.com. We will answer your complaints within 14 days. If you don’t agree on the offered solution, we would like to refer to the European Online Dispute Resolution or the Dutch Stichting Geschillen Commissie.